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Hamanako Resort & Spa The Ocean

Photo gallery for Hamanako Resort & Spa The Ocean

Primary image
Pool
Indoor spa tub
Desk, free WiFi
Desk, free WiFi

Overview of Hamanako Resort & Spa The Ocean

Hamanako Resort & Spa The Ocean

3.5 star property
Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Business services
  • Parking available
  • Bar
Map
431-0214, Shizuoka-ken, Hamamatsu, 3285-88 Maisaka-cho Bentenjima, Nishi-ku

Explore the area

  • Popular LocationUlotto Museum5 min walk
  • Popular LocationMaisaka-shuku Waki-Honjin12 min walk
  • Popular LocationArai Benten Beach7 min drive

Choose dates to view prices

About this area

Hamamatsu

Hamanako Resort & Spa The Ocean is located in Nishi Ward, a neighborhood in Hamamatsu, and is near a metro station. Suzuki Plaza and Hamanako Music Box Museum are cultural highlights, and some of the area's activities can be experienced at Hamanako Garden Park and Shijimizuka Park. Hamanako Palpal Theme Park and Hamamatsu City Zoo are also worth visiting.

What's nearby

  • Ulotto Museum - 5 min walk
  • Maisaka-shuku Waki-Honjin - 12 min walk
  • Hamanako Garden Park - 4 min drive
  • Arai Benten Beach - 7 min drive
  • Arai Beach - 8 min drive

Getting around

  • Hamamatsu Station - 21 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 52 min drive

About this property

Hamanako Resort & Spa The Ocean

3.5-star Hamamatsu hotel in Nishi Ward, walk to Lake Hamana
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk.
Hamanako Resort & Spa The Ocean offers 111 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. LCD televisions come with digital channels.

This Hamamatsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.

Languages spoken

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1800 per night)

Food and drink

  • 1 bar

Things to do

  • Billiards/pool table
  • Full-service spa

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center
  • Meeting rooms

Spa

  • Hydrotherapy
  • Massages

More

  • Designated smoking areas
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: JPY 1800 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hamanako Benten Ocean
Hamanako Benten Ocean Hamamatsu
Hamanako Benten Resort Ocean
Hamanako Benten Resort Ocean Hamamatsu
Hamanako Resort Ocean Hamamatsu
Hamanako Resort Ocean
Hamanako Ocean Hamamatsu
Hamanako Ocean
Hamanako Resort Spa The Ocean
Hamanako Benten Resort The Ocean
Hamanako & The Ocean Hamamatsu
Hamanako Resort & Spa The Ocean Hotel
Hamanako Resort & Spa The Ocean Hamamatsu
Hamanako Resort & Spa The Ocean Hotel Hamamatsu

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 0 out of 5 reviews
5 - Excellent 0%
Rating 4 - Good. 2 out of 5 reviews
4 - Good 40%
Rating 3 - Okay. 2 out of 5 reviews
3 - Okay 40%
Rating 2 - Poor. 0 out of 5 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 5 reviews
1 - Terrible 20%

2.8/5

Cleanliness

3.2/5

Staff & service

3.0/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
写真に騙されないで
とにかくオススメできない。 ロビーは少しおしゃれっぽいけど、肝心なお部屋はかなりヒドイ。 部屋のカーペットはしみだらけ。 壁紙はすすけている。 照明は暗い。 ベットは古い。 テレビはなんだかわからんメーカー。 いいとこなし。 大浴場は髪の毛、垢が浮き放題。 最悪です。
Stayed 1 night in Sep 2017

3/5 Okay

Liked: Property conditions & facilities
海側からは鳥居がきれいに見えました
部屋の眺めの指定なしのため、道路側の部屋のキーを渡されましたが、海側が空いているか交渉したところ500円プラスで海側に替えてもらいました。海側からは鳥居がきれいに見えました。

4/5 Good

Liked: Room comfort
отель так-себе
отель грязный, но с бассейном и сауной. персонал, не говорит по английски. и не знаком с системой бронирования через hotels.com (видно не доработка hotels.com) с нас долго требовали оплатить номер, хотя мы и показывали им ваучер от hotels.com только то что с нами был японоговорящий помогло нам не платить за отель ещё раз. но они все равно потребовали доплатить 150 йен с человека за сауну. правда утром вернули деньги и попросили ещё раз показать ваучер на бронь. долго изучали её, так ничего не поняв, попрощались с нами. так что будьте осторожны при заселении.

3/5 Okay

房間老舊 跟飯店外觀差很多

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ,easy to transportation
I booked from Expedia 1 room 2 nights include breakfast but hotel said it's not include. I printed confirmation page and gave them . In paper all English but the word "include breakfast" is in Thai . I still wonder why? Anyway finally they try to understand and gave me food coupon. (Staff is not quite good in English )