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Reviews of Hotel Hakodateyama

3 out of 5
Hotel Hakodateyama
19-1 Motomachi, Hakodate, Hokkaido

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 83 reviews" "
Rating 8 - Good. 35 out of 83 reviews" "
Rating 6 - Okay. 23 out of 83 reviews" "
Rating 4 - Poor. 4 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

khg, melbourne

Liked: Staff & service
Close to the mountain and ropeway
Dated but clean hotel we had western rooms with single beds reasonably comfortable certainly basic
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel in Motomachi
I really enjoyed staying at Hotel Hakodateyama! The staff members were very friendly and kind and the room was extremely clean and comfortable!
Stayed 3 nights in Mar 2018

10/10 Excellent

Su, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hostpitality Hotel
Even though the hotel is a bit far from center of the city of Hakodate, the hotel is still a nice place to stay. You can stroll along the quiet city to see many interesting places. The hotel is full of friendly atmosphere and helpful staff.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Runudalie

Disliked: Staff & service, property conditions & facilities
The staff really helpful and friendly

8/10 Good

Kenji, US

Liked: Cleanliness, staff & service, room comfort
Hope to return to Hakodateyama Hotel someday.
Room was very clean, comfortable and great for the price. Found the staff and manager to be outstanding. My wife required some medical assistance while at the hotel and the manager called several hospitals/clinics to find one that would provide treatment.
Famous night view of Hakodate.
Hotel is to the left.
Ropeway
Gokoku shrine.

8/10 Good

Gim Tee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We drove so it was great to have free parking and since it is located near Mt Hakodate we were able to have great views. The staff was super friendly and helpful. We really enjoyed our time there.

6/10 Okay

Angela

Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and it has a very good view and perfect for the ropeway but the hotel was very old and it has some kind of moisture smell.

6/10 Okay

Jenny, Singapore

Liked: Staff & service
Good View!
The location of the hotel is great as it is near to the sights and easy to get to, especialy being a minute's walk from the rooeway station. Staff on duty is very efficient and courteos with good English and even though we arrived late was there promptly to serve us and also when we departed. The hotel is rather dated, both the general areas and the hotel room and could do with upgrading in certain areas. The beds are big and comfortable but there was very strong musty smell in the hotel room probably from the carpet and the air con was noisy rattling continuously and kept us semi-awake. The plus point would be its view of the night lights on its 5th floor.

10/10 Excellent

HIROKI

Stayed 1 night in Aug 2020

8/10 Good

KORO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
アットホームないいホテルです。
派手さはないですがアットホームな対応をしてくれる心地のよいホテルです。 ５階ラウンジでの函館市内を眺めながらの朝食はとても気持ちよかったです。 ホテルの周辺には坂道がいくつかあり、洋風の感じのいい家や教会が並ぶ通りがあり、散策が楽しめます。 難点をいうと急な坂道の上にホテルがあるため冬場は凍ると運転がどうかとレンタカーの方に心配されました。 あと１Ｆトイレのウォッシュレットが使えませんでした。（配管をしていないようでした。）
Stayed 1 night in Nov 2019

8/10 Good

KENJI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
坂が急
ロープウェイのお隣のホテルなので夜景を見に行くには最高の場所にありますね。朝市横丁へ行くには下りの坂道を歩いて行きましたが、帰りはのぼりがけっこうな急な坂なので迷わずタクシーを利用しました。フロントの方の対応はとても丁寧でやさしく案内していただきました。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Räume Sicht auf Hügel Kleiner Hot Spring Nette Ambiance
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
ハンドソープ・洗顔フォーム・保湿ケアのアメニティが用意されておらず困りました。 タオルも、タオル・バスタオルは用意されていましたが、部屋に洗面用のタオルがもう一枚欲しかったです。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗で 接客も気持ち良かったです
Stayed 1 night in Sep 2019

8/10 Good

KIN WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還可以
員工服務有禮，酒店像賓館的類型，裝修較陳舊，免費泊車，房間面積比較少，對住宿有要求的需要考慮一下，優點是酒店位置就在纜車站旁邊。
Stayed 2 nights in Sep 2019

8/10 Good

mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても、助かりました
食事の事や、函館山への交通の事など、親切に教えて頂いて助かりました。 立地もロープウエイのすぐ横で良かったです。
Stayed 1 night in Sep 2019

10/10 Excellent

YING YING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景觀優美的超值飯店 !!
五樓的餐廳是觀賞日出最佳位置 !!姐姐和我都吃素 ~ 廚師兩天特別為我們準備精緻早餐~超美味可口 !! 非常感恩 !!
Stayed 2 nights in Sep 2019

6/10 Okay

Chieko

Liked: Cleanliness
函館山にて
安いホテルなので部屋などはこんなもんかなって感じです。だからと言って悪いわけではなく従業員の方々は感じが良かったです。 温泉ではないけれど大浴場があったのは良かったです。 函館山のロープウェイ乗り場に近いのは良かったですが周りに食べ物屋など何にも無かったのが困りました。
Stayed 1 night in Sep 2019

6/10 Okay

machiko

Liked: Property conditions & facilities, room comfort
ちょっと寂しい感じ
夜景も綺麗に見えて良かったが、宿泊したフロアに設置されている給水設備の水から何杯出しても白いゴミ？の様なものが出てきて気になって飲めなかった
Stayed 1 night in Aug 2019

6/10 Okay

CHIHJUNG

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

BUNYA

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

ryuuji

夜景
函館山へのロープウェイ乗り場に近い、その一点で選んだので、後の事は悪くとも構わない！
Stayed 1 night in Jul 2019

8/10 Good

kentaro

Liked: Cleanliness, staff & service, room comfort
函館良いとこ1度はおいで
函館での滞在、今回が4回目で10年ぶりでしたが、このホテルの立地の良さで選択しました。観光名所の教会群や、ベイアリアにも徒歩圏で行け、函館山ロープーウェーには徒歩3分とそんな便利な場所でした。スタッフは全員が熟年の大戦でしたが、それなりのベテランぞろいで「函館山のネット情報」をフロントで教えていただき、濃霧だったこの夜は「函館山の100万ドルの夜景」は拝めませんでしたが、満足して函館をあとにしました。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
対応はとてもよかったです
Stayed 1 night in Jun 2019

8/10 Good

Makoto

Liked: Staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

YU PING

Liked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

NAOAKI

Liked: Staff & service
スタッフの方が非常に親切だった
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好好住，又近函館山纜車站，好方便去行街，行去音都係五分鐘，自助早餐款式不算多，有得自助泊車，房內有點舊
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien para estar de paso .
El sitio es cómodo y limpio , aunque la habitación olía a tabaco . Se trata de un hotel de gama baja pero para una noche que teníamos que estar estaba bien calidad precio . Se encuentra situado en la parte antigua de Hakodate .
Stayed 1 night in Oct 2018

10/10 Excellent

minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
１泊だけでしたが、ロケーションもよく、設備、サービスも満足いけるものでした。
Stayed 1 night in Oct 2018

8/10 Good

孝志, 日本

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
函館の函館山ロープウェイ麓駅の直近にあるホテルでロケーションは最高これでホテル設備.アメニティーが充実していれば高評価
Stayed 2 nights in Oct 2018

10/10 Excellent

sakugawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食も、美味しいかった。露天風呂も、最高でした。コーヒーも、お代わりが、出来て、良かった。
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kong Wing Aztec Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

nobuaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らし良く、部屋も広くて快適でした。
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

BAIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
函館山纜車旁的休息好去處
地點極佳！距離函館山纜車相當近，徒步走到纜車站僅3分鐘，看完夜景可以輕鬆回到飯店休息。距離八幡坂通、東正教會群和金森紅磚倉庫也都是10分鐘內可徒步走到。和食早餐很美味且份量足夠，整體而言物美價廉，服務親切。
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
函館山ロープウエイ乗り場すぐそば
立地条件がよいホテルです

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シンプルに泊まるにはコスパ高いです
なんと夜景が見れます!清潔で快適でした

6/10 Okay

お散歩大好き, 関東

Disliked: Staff & service, property conditions & facilities, room comfort
部屋の設備
上の階が厨房だったためか、早朝から水道の開け閉めの音がガタンガタンと聞こえて目が覚めました。ずーっと聞こえてかなり気になりました。 従業員の方も試しに聞いてみてください。 コーヒーサービスはインスタントでなく、ドリップコーヒーだったら良かったなあと思いました。
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適に過ごせました
口コミで拝見したとおり、建物は昭和の雰囲気ですが、清掃も行き届いており、スタッフもホスピタリティ溢れていて非常に快適に過ごせました。 子連れでしたので、函館山の夜景を見た後すぐにホテルに帰れる立地も良かったです。ちなみに、ホテルからの眺望自体も良いと思います。 また函館へ行くならここに泊まると思います。
Stayed 1 night in Mar 2018