「Friendly staff greeted us and available 24 hours. Very nice people.
The room and beds were comfortable but the bathroom had a lot of black mould that needs bleaching/removal. I also had to clean the toilet properly before using.
Fantastic location for the street art trail, food, the jetty and public transport links.
」
"The building is simply magnificent.
No matter where you are or what you look at, it fills you with a sense of happiness.
The breakfast was also incredibly delicious and the perfect way to start the day.
In addition, a handwritten message was delivered to the room,
and on it was a quote from the Dalai Lama, written by hand.
Such a thoughtful gesture!
Above all, the staff are truly exceptional.
When I had a question about the air conditioner in the room,
a staff member came to help — and to my surprise, he took off his shoes before entering the room.
I was deeply moved by his politeness and attention to detail.
When visiting Penang Island, I can no longer imagine staying anywhere other than CHEONG FATT TZE – THE BLUE MANSION!"
"This hotel seems like got renovated and reopened as a new hotel this year(2025).
Furniture, items in room are all clean and new. Most of staffs are still on training.
Breakfast is average. Nothing remarkable.
Room service food was beautiful and yummy.
"
"The cost performance is excellent. The staff are all kind and provide courteous service.
The room was cleaner and more comfortable than those in the five-star hotels I’ve stayed at in Malaysia in the past.
I highly recommend this hotel if you’re staying in Penang."
