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"The level of service was exceptional"

"Staff were very kind. The Kaiseki dinner was superb. Although we did not use the public bath, the private bath reserved was great and our bodies felt less sore after a long dip. "

"We enjoyed the varied amenities that the hotel offered"

"Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality."

"Excellent location and very good layout for our family of four. There was a lot of room and the facilities were excellent. It was in a great location and we could park our car easily too. Highly recommend."

"Staff, breakfast and dinner are all excellent"

"The location is very peaceful indeed, and we found our Japanese room very comfortable. Options for breakfast were a bit limited. Nice to be able to book the ofuro but the schedule is a bit too restrictive (5-10 p.m. only). Overall a nice place to stay and good value for money."

"そこそこ料金払ったのに、部屋に浴槽がなくとても不便だった。 大浴場も床のマットにカビが生えていたし、フロントの方に『おはようございます』と言ったら『はい』と言われた。 これならビジネスホテルでよかったなと後悔しました。"