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「Unfortunately, my experience at this hotel was extremely disappointing. When I arrived to check in around 5:08 PM, I was informed that Expedia had overbooked the hotel and that the Double Queen Suite I had reserved was no longer available. Instead, I was given a King Suite and assured that extra linens would be provided since I was traveling with my husband and children. The front desk associate was courteous and did provide the additional bedding as promised. However, after returning to the...

「My family and I had our first beach vacation at the gulf shores Alabama. We had an amazing experience as we got the nicest view from our balcony. The staff are very friendly and understandable for our children that have a special needs. They had a rule to not bring breakfast food to any rooms but since our children have sensory issues in a crowd and beeping sound from waffle maker and microwaves, they gave us exceptions. Thank you for that. The only minor concern we had was that the room doesnt...

「Clean room, wonderful breakfast terrific beach」

「Very basic accommodations with a tricky front door. The crowd gathered outside on a Saturday night made us a bit nervous. She was very kind, but there was only one person manning Reception; checking in took a good half hour. The breakfast spread was unimpressive, and so we went elsewhere. For what you get, not worth the price.」

「Resort was nice and clean Really nothing else to do other than hang by the pool or beach side. Not a fan of Country music playing all day by the pool or Lobby area. It would be nice if their were alternative live music artist however 4 days was a little too much of Country I guess they cater to certain ears!!!」

「No bugs. Otherwise pretty dirty.」

「The location of the hotel was nice and it’s obvious the hotel is newer (luckily). After our 5 night stay, house keeping never came in to clean the room or even remove trash. We had to go to the front desk multiple times to ask for trash bags. We ended up putting the bagged trash in the hallway because no one would ever come in. When asking most staff for assistance, they’d say they couldn’t help because that wasn’t their job or that they didn’t have the right things to assist. There were a few...

「The staff is very friendly and helpful. Clean rooms with good beds.」

「The property is conveniently located in a nice area with restaurants and shopping. The hotel was clean and well maintained. I didn’t like that our room was next to the maintenance room and we heard machines running all day and nights for our two day stay.」

「Clean room, staff, parking」