Grewenich Vacations from ￥200,940

A few staff were rude when problems were addressed as if it were the guests fault. Coffee in 3 places not working and when I asked if I can use the one working the waiter got furious with me because he though I was coming in for breakfast after 10 am. God forbid I ask a question. Parking is terrible. Lot is always full. $22 a day to park which is absurd for guests. Other 4 and 5 star hotels comp or charge half. Current hotel in Berlin I am at is 4 to 5 star and parking is free. Breakfast is ok. Nothing speacial. Scrambled eggs, bread, beans and sausage. Some deli meats.

Breakfast needs to be paid for. Staff are kind.

Hotel was in a good location for us. Functional room. Staff were not particularly friendly but responsive. We asked about the shuttle to the airport as shown on the website - everyone was surprised as they had never heard of this!

Fabulous hotel, with great facilities. Only stayed three day and ye were greeted and soon recognised by restaurant and bar staff who made everyone welcome. Breakfast offer is significantly better than comparable class hotels.