「The property was very clean and modern. The hotel receptionist was very friendly and helpful. Parking was a bit of a nightmare as limited spaces are available but the receptionist sorted us out. There was a slight problem with the water supply where the water system was going to be unavailable while it was being cleaned but they provided us with bottled water. We only stayed one night but overall it was a lovely experience 」
「We arrived early and we were kindly allowed use of the spa, pools, sauna and steam room. Service is second to none. We would have liked to have eaten at Sean Rankin’s restaurant but, unfortunately there was a wedding being held there. Our meal in Fletchers was very good. Our (cosy) room was on the top floor but next to the lift, which was fortunate. Everything was spotless and the bed was extremely comfortable. Very efficient room service. 」
「Great location in the centre of Knaresborough. Very helpful to have plenty of onsite parking. Comfortable bedroom. Very attractive and welcoming communal sitting room. Outstanding breakfast - wide variety of hot and cold dishes. 」
「The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa.
A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work! 」
「Had a wonderful stay at the Old Swan hotel. The staff were friendly, attentive and check in was quick. Breakfast was lovely and replenished frequently
Would definitely stay here again.」
「A great last minute overnight trip here. The room was lovely, quaint and cosy. We ate dinner in the pub and cannot fault the food. I had lasagne and my husband had gammon. Breakfast was great. Cereal, toast, juice and hot drinks available to help yourself to and then order hot food. I had eggs bennedict and my husband had a full English. Great value for money and would definitely recommend! 」
「Very clean and comfortable room. Great bed, quiet area. Excellent breakfast. Short walk into town. I liked the option of not having the room serviced and receiving a free drink! The lift was a bit dodgy - very slow. Enjoyed my stay.」
「Hicimos noche de camino a Edimburgo. La habitación era espaciosa, cómoda y limpia. El alojamiento era una casa antigua pero reformada y con encanto. El personal muy amable y nos ayudó en todo lo que pudo. No teníamos adaptador de corriente y nos prestaron uno. La comida era buena y tenian una bonita terraza para tomar cerveza」
「A lovely room, with a view overlooking the market square. All the staff were helpful and very friendly. Lovely evening meal and good breakfast. A most enjoyable stay. Thank you 」
