Great Sutton Vacations from ￥171,408

The staff were friendly, kind and professional from management to cleaners. They make this place work. The downside, for me was the poor wifi. It was important to me and lets the place down. I will return here despite this, because of the people.

Stayed here lots of times, relaxing and staff very accommodating

Lovely stay with friendly staff and nicely appointed rooms.

The apartment was nice and we liked the view from the 9th floor windows. There were a few things needing repair or maintenance but overall it was a good place. One negative is finding the place was somewhat difficult, it was not well marked.

Check in was tedious to figure out and nobody was at receptionist desk to help.No one seems present at the hotel and it is advertised as a hotel and not an airbnb.The bathroom had hair in it,the water in the sink took ages to go down,the toilet seat would not stay up when you are sitting to do your business the seat is falling on your back,the drain cover in the shower was broken off,the drapes were partially torn at the top a good ways so the light could not be blacked out fully,I could hear the creaking of the floors of above me & I'm hoping it was people walking not rats or something making that noise because it sounded like animals climbing and running to me,I could hear the water doing down the plumbing system when water was used.I believe the hotel needs massive renovations or fixing of many fixtures.