「I don't know if I can say Ive had that type of service at a hotel in a long time. Star is genuinely pleasant and genuinely wants to ensure guests have a pleasant relaxing stress free stay. I only spent a tiny amount of time with Michelle but she was super helpful too. I dont really expect much from hospitality these days as customer service has declined drastically. If Star and Michelle could travel the country to train others how to provide a pleasant experience for guests it would be...
「The staff was very helfful. We originally had a room on the 2nd floor, but with no elevator and my daughter in a walking boot and unable to climb stairs, the lady at checkin immediatedly changed our room to aground floor with no fuss.」
「Wife is handi capped for the pricepoint it is exactly what to expect staff was great and accommodating . only 30 minutes from bristol motor speedway 」
「Comfortable bed with soft and firm pillows to choose. Convenient to anything you may need, shopping, grocery , pharmacy, restaurants etc.
Internet service all around Johnson City was a bit sketchy hit or miss. 」