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"The hotel is very tired, including the rooms & does not reflect the pricing, though staff are lovely."

"Lovely room, staff pleasant, breakfast excellent "

"Harrogate is a beautiful town with lots of nice shops. "

"Room was spacious and clean. Only one working lift in the whole hotel which was awkward "

"The welcome was good. Booked parking and was told which bay was ours for the night. Executive room was huge, needing updating but clean. Bed was super hard pillows thin so didn't sleep too well. Informed the receptionist on check out but she only wished us a safe journey home. No mention of the poor sleep. The executive breakfast was superb, a mixture of continental and cooked. The gentleman looking after us really lovely and efficient, thank you. Can't comment on the bar as we didn't use it, but 2 coach parties were making use of itm "

"Love this hotel great location room nice and good bar stayed many times "

"A lovely room, clean and comfortable. We have stayed here before and will be back again, as we love Grassington!"

"Nice staff rooms need a make over"

"Standards seems to have gone down, quite a lot of dust around. The lift still being out of commission is a problem and doesn't seem to have been mentioned on the description. I believe this is a long term problem as the staff indicated that "spare parts" were no longer available. Very young staff and hit and miss service. Good position though."