「The hotel enjoys an excellent location and is rich in history. Unfortunately, its size appears to exceed what the current staff can effectively manage. While it is a historic French property operated by an American company, it seems to offer neither the refinement and attention to detail expected of a premier French hotel nor the efficiency and customer-focused service associated with a well-managed American hotel.
In our experience, the level of service was closer to that of a four-star hotel,...
「The hotel enjoys an excellent location and is rich in history. Unfortunately, its size appears to exceed what the current staff can effectively manage. While it is a historic French property operated by an American company, it seems to offer neither the refinement and attention to detail expected of a premier French hotel nor the efficiency and customer-focused service associated with a well-managed American hotel.
In our experience, the level of service was closer to that of a four-star hotel,...
Mehmed S