Grafenort Vacations from ￥126,370

From check in to check out, the staff were friendly and helpful. The room was perfect for my needs and I’d definitely stay again if the opportunity arises.

Wonderful property easy access from station

We loved our stay here especially the breakfast. We will definitely consider coming back.

This hotel is just in front of the main HB station and surrounded by shops and restaurants. It’s easily accessible and tons of dining options around… our room was little outdated but was very quiet and had all the necessary items. Staff were also very friendly and helpful. It was a great stay and I will definitely come back..

*OVERVIEW* Beautiful hotel, you do get what you pay for. Beautiful room with an authentic feel but modern touches perfect design. Views are incredible and the location is breathless. *LOCATION* Beautiful location but you do have to pay for the train everytime you go to and from and you can’t get back to your vehicle without paying to get the train back down. Ideal for a short stay were you don’t need to leave the village. *FOOD* Restaurants are gorgeous, bars in the hotel too and breakfast was included in our stay and was a very good breakfast with some cooked options. *ISSUES* We paid a lot of money for our stay and yes the room was gorgeous and the views however there were some issues. Communication wasn’t the best we wasn’t told that we could be picked up from the train station and had to carry our bags all the way from the train station to the hotel in the pouring rain after we’d just got engaged. Which wasn’t the best. They did the room nice after engagement but this was not good will which I feel takes the appreciation away from the gesture it costs around £150 and they gave us prosecco when we’d paid for champagne. Also didn’t print all the pictures that had been sent only a select few. We paid full price for a spa hotel but the spa wasn’t spaaaaing. It was like a building site absolutely no tranquility. I was sat in the pool while I digger was driving past my view of the mountain over a hill of mud that should have been the gardens.