2/10 (非常に不満)
Monica
家族旅行
2025 年 11 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Let me start by saying that we have stayed at this hotel several times over the years and it was fine, which is why we chose it again.
However, since the last time we stayed here this place as gone to hell in a hand basket.
The interior has become rundown and dirty. The whole place reeks of smoke. Why bother to have non smoking rooms and common areas if you are just going to allow the guests and residents (yes residents!) to smoke just outside all of the exterior doors.
And apparently now they are allowing people to live there and the “residents” have no respect for the guests traveling and needing a quiet place to stay in n their trip.
We were kept awake all night!
First by children running up and down the hallway playing until well after midnight. Then by the tv in the room adjacent to ours which was turned up on high ALL NIGHT LONG!
At 3am after repeated attempts to call the front desk went unanswered we trekked down to speak to someone about getting the people in the next room to turn off (or at least down) their TV.
We were greeted at the desk by a sign saying they were helping another guest “be back in five minutes”. Twenty minutes later we returned back to our room after no one had shown back up to the desk. It was clear they were off sleeping somewhere…must’ve been nice, I would have like to sleep too.
Instead we spent the rest of the night sleepless and facing a long drive the next day.
Do not walk, RUN far away from this place!
Monica
2025 年 11 月に 1 泊滞在
