「 I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.」
「Great social, hangout area in the lobby and courtyard. The complimentary s’mores were a hit with the kids, and the hot tubs and cold plunge were also enjoyed. Breakfast buffet was yummy! The rooms were updated and trendy. 」
「World class service Worth the upgrade to Gold. Cannot say enough about the welcome team and their relationship building. We weren’t there for long but easily felt like part of the family」
「The rooms were quiet and comfortable and had excellent views of the mountain (either direction). We very much enjoyed the amenities, including the free ebikes(!), the hot tub that overlooked the valley, and the restaurant with some of the best views in Banff. Would go back all over again. Great option if you want to be away from the crowds and bike/walk into town!」
