Tunnel Mountain Resort

Photo gallery for Tunnel Mountain Resort

Primary image
Indoor pool
Terrace/patio
Terrace/patio
TV

Overview of Tunnel Mountain Resort

VIP Access

Tunnel Mountain Resort

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Contactless check-out
Map
T1L 1B1, AB, Banff, 502 Tunnel Mountain Road, Box 1137

Explore the area

  • Popular LocationBanff National Park Information Centre3 min drive
  • Popular LocationTunnel Mountain4 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)10 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Banff

Located in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Banff National Park and Tunnel Mountain reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling. Guests appreciate the lodge's quiet location.

What's nearby

  • Banff National Park Information Centre - 3 min drive
  • Banff Lake Louise Tourism Bureau - 3 min drive
  • Tunnel Mountain - 4 min drive
  • Banff Centre for Arts and Creativity - 4 min drive
  • Banff Springs Golf Club - 10 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free area shuttle and fitness center
Along with an indoor pool, this smoke-free lodge has a fitness center and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Banff lodge provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2018.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle
  • Ski shuttle nearby

Things to do

  • Fitness center
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Renovated guestrooms - September 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board (on request)
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1026 out of 1657 reviews
5 - Excellent 62%
Rating 4 - Good. 490 out of 1657 reviews
4 - Good 30%
Rating 3 - Okay. 90 out of 1657 reviews
3 - Okay 5%
Rating 2 - Poor. 33 out of 1657 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1657 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Staff & service
Good location with views of the mountains through the trees outside the balcony. Comfortable beds and responsive staff. Close to public transit which is needed at Banff these days. Appreciated the free bus passes from the hotel. Some issues with cleanliness in stairwells and one of only two laundry dryers was in need of repair. Additional washers and dryers are needed onsite to support demand and reduce waiting. We didn’t use the pool as the water was cloudy. Given the price (approx $500/night), I’d say this was just ok.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the one bedroom with loft. There were 6 of us, and we were comfortable. The place looked to be recently upgraded. Would definitely stay here again.
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ia a very good spot if ur into hiking and u dnt mind walking from downtown to the hotel. Ur surrounded by nature, can spot deers withing ur proximity so it is really a good place to relax.
Stayed 3 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
The indoor pool water was too cold .
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know that lower floor means basement with small windows that you can’t open. The $15 credit/day was not mentioned on check in until we asked about it the next day. There were only 2 chairs for 3 people. We had to ask for an extra one. We also had to ask for hangers because there was none.
Stayed 3 nights in Jul 2022