「Some of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that...
「Its a nice hotel and one of the best deals for families, one of the best breakfast options I have seen (though it's paid for adults), it's a bargain at only 12£ and let's kids eat free with a paying adult.」