The Charles Hotel

3.0 star property
Comfortable hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Charles Hotel

Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Bar (on property)
Shower, free toiletries, hair dryer, towels
Bar (on property)
Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services
The price is ¥10,667
¥12,800 total
includes taxes & fees
May 19 - May 20

Explore the area

Map
ME4 4QJ, England, Chatham, 15 New Road
  • Popular LocationHistoric Dockyard Chatham17 min walk
  • Popular LocationRochester Cathedral3 min drive
  • Popular LocationRochester Castle3 min drive
  • AirportRochester (RCS)11 min drive

Most relevant reviews

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Room options

Deluxe Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Chatham

Located in Chatham, The Charles Hotel is in the historical district and near a train station. Central Theatre and Medway Little Theatre are cultural highlights, and some of the area's activities can be experienced at Gillingham Golf Club and Chatham Ski and Snowboard Centre. The Vines Park and Historic Dockyard Chatham are also worth visiting.

What's nearby

  • Central Theatre - 5 min walk
  • Historic Dockyard Chatham - 17 min walk
  • Rochester Cathedral - 3 min drive
  • Rochester Castle - 3 min drive
  • Diggerland - 7 min drive

Getting around

  • Chatham Station - 3 min walk
  • London (SEN-Southend) - 68 min drive

Restaurants

  • Subway - 15 min walk
  • J D Wetherspoon the Thomas Waghorn - 3 min walk
  • Spoon World Buffet - 6 min walk
  • McDonald's - 4 min walk
  • The Prince of Wales - 4 min walk

About this property

The Charles Hotel

Hotel in the historical district
At The Charles Hotel, you can look forward to a terrace, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A front-desk safe, luggage storage, and free newspapers
  • Meeting rooms and concierge services
Room features
All guestrooms at The Charles Hotel include comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Charles Hotel Chatham
The Charles Hotel Hotel
The Charles Hotel Chatham
The Charles Hotel Hotel Chatham

Frequently asked questions

Is The Charles Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Charles Hotel?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on May 19, 2024 start from ¥11,159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Charles Hotel?

Self parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Charles Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Charles Hotel located?

Situated in the historical district, this hotel is within a 15-minute walk of Central Theatre, Fort Amherst, and Chatham Naval Memorial. Medway Little Theatre and Historic Dockyard Chatham are also within 1 mi (2 km). Chatham Station is only a 3-minute walk and Rochester Station is 22 minutes.

The Charles Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 151 reviews" "
Rating 8 - Good. 54 out of 151 reviews" "
Rating 6 - Okay. 17 out of 151 reviews" "
Rating 4 - Poor. 9 out of 151 reviews" "
Rating 2 - Terrible. 16 out of 151 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Lesley Corke

Traveled with group
Liked: Cleanliness
Friendly staff ..compact but comfortable room. Apparent lots of work.been done ... some details still to go, my blind not working properly. Internet access didnt work. Breakfast like a farce..clearly not had 6 cooked breakfast orders before. Not enough cups; tea, and coffee and water not readily available. Milk for cereal seemed to be a problem. Despite this the staff were friendly they just hadnt planned how to serve.
Stayed 1 night in May 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a night
Very reasonably priced. Very central - near the train station. Staff couldnt do enough for us. The adjoining restaurant was lovely. Very posh and food good- especially as we were in a hurry. Shower/ loo very clean and swish. Single room warm and you could open the windo. THANK GOD! I hate the major chains who rely on aircon only as it never works all might long and it's noisy and you feel so stuffy in the morning. Brakfast was fine. I had no complaints and the staff did their upmost to accommodate my....awkward friends. Veil drawn on them, I'm afraid!
Stayed 1 night in Jan 2024

2/10 Terrible

Azhar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Rubbish...do not book this hotel.. there was no one on reception to let me check in... left on the end and booked another hotel.. seeking refund... Do not book!!!.
Stayed 1 night in Aug 2023

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Stephen

Business traveler
Liked: Cleanliness
Disliked: Staff & service
There was no hot water in the evening or in the morning for a shower, couldn’t find a member of staff to talk to, I was told there would be a full English breakfast available in the morning from 7am, myself and another guess was waiting around from 7.15 and again no member of staff to assist, all round very disappointing
Stayed 1 night in Jul 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Jul 2023

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition and cleanliness and service.
Access to the hotel in normal opening hours difficult, needed to climb back ‘fire stairs’ to enter hotel at midday. Hotel very poor cleanliness. Would not have wanted family to stay there.
Stayed 1 night in Jul 2023

4/10 Poor

Julie

Business traveler
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Business traveler
Disliked: Cleanliness, staff & service
Bad stay
On arrival I booked a full English Breakfast so I did not have to worry about food for the day but I did not get this and was promised a refund but still not received. First day two eggs sausage hash browns toast brought to me cold. 2nd day toast eggs sausage milk out of date had to ask for orange juice fridge locked. 3rd day eggs sausage beans no toast had no bread Last day warm bread not toasted still white I paid 8 pounds a day for this I said if they sorted this out I would use them again but it hasn’t been I don’t think they have a hygiene certificate to cook breakfast vey disappointed.also bedding towels not changed had to ask on my forth day.
Stayed 5 nights in May 2023

2/10 Terrible

chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book this hotel
I didn’t stay. We arrived at 3pm and the place was empty. We rang the bell and called the hotel - knocked on doors and despite waiting for an hour, the hotel remained empty with no staff around. We had to ring round other hotels to find alternative accommodation and thankfully managed to find somewhere. At approx 10.40pm, the hotel rang me and asked if I was arriving - I explained our experience and said we would not be staying or paying for our accommodation. I would not recommend this hotel
Stayed 1 night in Dec 2022