Good location over looking the beach and close to all the main areas within the island. The expensive room we booked had a view of a construction site and not the view of the ocean and blue waters we were promised. After complaining we were moved to a smaller/cheaper room. No refund was given on the difference but 2 spa vouchers were. The spa was not good would have rather preferred a refund. The amenities and free water equipment is old (i.e., the kayak is not a kayak but a small boat, snorkeling equipment does not fit due to use and abuse).
Bar waiters at most times are too busy distracted by girls in bikinis to get your order right.
Sajee
2019 年 12 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Location, amazing staff. Could be some small improvements but you are on a tropical island so everything makes sense and was a great experience.
宿泊されたお客様
2019 年 12 月に 4 泊滞在
10/10 (非常に良い)
CAROL
2019 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
CAROL
2019 年 10 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was world class. The team tried very hard to please. Manuel is a great leader of this team and he motivates his team to excel in serving customers
宿泊されたお客様
2019 年 8 月に 3 泊滞在
10/10 (非常に良い)
Andreas
2019 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paradise with a caring staff
Not only is Gili Meno the symbol of paradise and quietness, this unique place tops the experience with nature-like high quality. Never have we encountered such an engaged staff, invested at the individual level in making the guests smile.
Andreas
2019 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for sunrise at 6am, u can sleep with the sounds of waves, mosquitos could be annoying.
宿泊されたお客様
2019 年 6 月に 1 泊滞在
8/10 (良い)
Mike
2019 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mike
2019 年 5 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 1 月 5 日
良かった点 : 施設のコンディションと設備
I found the front desk staff at times lacked attention to detail and not of a standard of such an expensive resort. Having said that the other staff were brilliant. Very friendly and accommodating. The exact opposite of the front desk.
Building works were ongoing, which meant hanging out at the villa wasnt really an option. Not exactly peaceful. One of the bathrooms also smelt really bad.
The resort was a little cut off and food and drinks as expected were very pricey. Food wasn’t always at a high standard.
Our holiday was ok, however due to the issues above it wasn’t worth the money and I wouldn’t go back,
宿泊されたお客様
2018 年 12 月に 8 泊滞在
8/10 (良い)
Emilie
2018 年 7 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super séjour
Séjour excellent. Personnel au top.
Emilie
2018 年 7 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Its nott the best place to stay
I guess it was much better place to stay before authorities storm the beach and ripped down private structures. We didnt expect to see construction works around. At least around this hotel. No privacy-people are walking around your tent, stuff are super fast or extremely slow, food -it depends. Overprised place, check the places that are much cheaper. In reality, they look beautiful and nice.
宿泊されたお客様
2018 年 5 月に 2 泊滞在
8/10 (良い)
Kylee
2018 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Location location
Lovely location and friendly staff. However when we arrived we were told our room wasn't available and were transferred to another hotel which was more superior by far - very happy with that.
Kylee
10/10 (非常に良い)
Janiina
2018 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Pariskunta lomalla
Vastasi juuri 3 tähden majoitusta niinkuin pitää. Aivan ihana henkilökunta ja ruokakin oli todella hyvää. Paikat oli jo vähän kuluneet, mutta Balilla suurin osa majoituksista on kuluneita. Ei mitään muuta kun hyvää sanottavaa ja isoin plussa oli kun majoitukseen kuului vesi, eli pullovedet ja myös oli isokanisteri mistä sai juoda kokoajan. Ja sekin oli loistavaa kun sai tilata oman bungalowin teranssille ruuat ja juomat. Paikan päältä sai vuokrattua polkupyörät millä oli kiva kiertää saarta. Ja oli myös kajakki ja sublaudat mitä sai käyttää. Myös oli ohjattua snorklausta millä mentiin veneellä tai kävellen hyviin paikkoihin. Kaikin puolin ihana kokemus! Ainiin ja ruoka oli aivan loistavaa !
Janiina
8/10 (良い)
MaryKate
2018 年 4 月 2 日
良かった点 : スタッフとサービス
A decent hotel, but not top quality for the island
We stayed in one of the two story bungalows at Karma Reef. There is a public small road/footpath that goes between the bungalows and the beach. So right in front of and next to our room was the road that had people making noise and horse cars (with bells!) going by, so not very peaceful. There was also unfortunately very loud house/techno music blasting until 2am from the neighborhood. While the hotel perhaps can't control the neighboring music, they should offer earplugs or something to alleviate the inconvenience. However, from 2am-6am the quiet sound of waves crashing was bliss. We found all the staff to be very helpful, ready with a smile and a helping hand. The food was good though pricey for the area. Breakfast included and delivered to your room is a dream. The hotel should provide fans for the bottom floor of the bungalows as it was quite hot and no way to escape without going upstairs to the bedroom.
MaryKate
10/10 (非常に良い)
Frida、Uppsala
2018 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastiska dagar på Gili Meno
Vi bodde i en bungalow på stranden, det var perfekt! Båten kommer in precis framför hotellet. Man får ett bra välkomnande från hotellets manager som berättar om ön, så där får du all info du behöver. Superfin strand 3-5 min bort med fantastiskt turkost vatten. Ön är superlugn och endast för avkoppling, väldigt vackert. God mat på hotellet, men man kan få vänta lite (vid middagstid) och servicen på restaurangen är inte helt 100% men de vill ditt bästa iallafall.
Frida
2018 年 3 月に 3 泊滞在
6/10 (普通)
hingyiu
2018 年 2 月 28 日
這個價錢可以接受
hingyiu
2018 年 2 月に 2 泊滞在
10/10 (非常に良い)
Linn
2018 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ett paradis
Ett underbart och romantiskt hotell. Frukosten var helt enastående och det samma sak gällde personalen. Vi bodde i 5 nätter på Karma Reef.
Linn
10/10 (非常に良い)
Munish、New Delhi
2018 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved It!
This was our first time in Gilli,absolutely loved our stay here.Kudos to the hotel staff.
Munish
2017 年 11 月に 2 泊滞在
10/10 (非常に良い)
Chris、GoldCoast, Australia
2017 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Hotel on this side of the Island
Awesome hotel that appeared to be on par if not the best hotel on Gili Meno. And in any case it is on the sheltered side of the island near the best beaches (the west side is the windward side and has a coral/shell beach rather then the eastern/southern sides which has the fine white sandy beaches)
Staff there are awesome, friendly and the manager Manuel gives a great introduction and description of everything to do on the Island when you first arrive.
Also this place would have some of the best food on the Island (Manuel will point out all the other restaurants which won't give you food poisoning).
Only thing is that its probably a little bit more expensive then most other places, but with meals being $18-25 AUD then they are a bargain compared to what you would pay in your home town.
NOTE - Make sure to contact ahead of time to sort out transport if you are flying into Denpasar. Certain times of the day public ferries have limited operating hours, and flying to Lombok and organising transport from there (will cost $120 AUD for the hotel to send a private boat/car taking 2 hours total) might be a better option then missing the public ferry If your flight arrives after midday
Chris
2017 年 12 月に 3 泊滞在
2/10 (非常に不満)
Bart、NL
2017 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad personnel and a garbage island
We asked kindly if it was possible to cancel even with extra costs. With the next email they cancel for us without any confirmations.
Stay away from the gili islands , its full of plastic garbage / bottles and destroyed Koral reefs
Bart
2017 年 10 月に 2 泊滞在
10/10 (非常に良い)
August 、Sydney
2017 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel with outstanding customer service
Karma Reef was the highlight of our week off travelling Singapore, Bali and finally arriving in paradise at the Gili Islands. I could not rate this hotel highly enough and the staff were incredibly welcoming, friendly and super helpful. They gave us a map when we first arrived which highlights the areas of where to snorkel, dive and explore. We also ate at the hotel and the restaurant's choice of food was excellent - I highly recommend their fresh lobster! Rooms on the beach were an absolute delight and I woke up to the most incredible sunrise I've ever seen. Loved every second!
August
2017 年 9 月に 2 泊滞在
10/10 (非常に良い)
Daniel
2017 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
5*
Amazing stay, enjoyed it so much at this hotel ended up staying an extra night. All staff so friendly, welcoming and helpful. Place clean and tidy with a perfect location would defiantly recommend. 5*
Daniel
2017 年 9 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2017 年 7 月に 2 泊滞在
10/10 (非常に良い)
em、england
2017 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heaven on meno - truely blissful
Having visited meno on our honeymoon - we were spoilt!! Manuel the manager was extremely attentive and helpful, directing his friendly team to ensure we felt like royalty!! The food was delicious with loads of choice (don't miss the octopus!!), the staff were exceptionally friendly knowing us by name (shout out to yogi and Tika), the rooms were perfect - great view of sunrise, aircon