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Novotel Genova City

4.0 star property
This stylish hotel earns its top ratings through genuinely friendly service and an ideal location that combines convenience with truly restful stays

Choose dates to view prices

Travelers recharge at Novotel Genova City in Genoa's heart, where contemporary comfort meets Mediterranean charm. Enjoy delicious meals at Cantore 8 Bar & Cucina, a seasonal pool with sun loungers, high-speed WiFi, a 24-hour gym, multilingual staff, and dry cleaning services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥28,254
￥32,556 total
includes taxes & fees
Jun 19 - Jun 20
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A15HN3NHVO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July 01 to August 31
Pool access available from noon to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Novotel Genova City have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–8:00 PM.

How much does it cost to stay at Novotel Genova City?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Novotel Genova City on Jun 19, 2026 start from ￥28,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Genova City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Novotel Genova City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Genova City?

Check-out is at noon.

Where is Novotel Genova City located?

Located in Centro Ovest, this hotel is 0.4 mi (0.6 km) from Villa Scassi Hospital and 1.3 mi (2 km) from Port of Genoa Cruise Ship Terminal. Piazza Principe and Villa del Principe are also within 1 mi (2 km). Genoa Via di Francia Station is only a 5-minute walk and Genoa Sampierdarena Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

6.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 243 out of 1000 reviews
Rating 8 - Good. 397 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

Reviews

Verified

8/10 Good

Espen

Liked: Cleanliness, staff & service, amenities
Nice staff, average good hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose R.

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and efficient
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Elisabetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very very gentil
Stayed 2 nights in Jun 2024
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower needs unblocking .
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Gino

The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for overnight stay

The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Andrea

Liked: Staff & service, amenities
Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay one night on your way to Tuscany.
Stayed 1 night in Jul 2025
Verified

8/10 Good

HRVOJE

Liked: Cleanliness, staff & service, amenities
All was good
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast. Easily accessible from the highway with parking
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rildo Sico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente Hotel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Shawn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff

Hotel staff were great.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genoa

Nice clean hotel in Genoa.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Linnea

Liked: Cleanliness, staff & service, room comfort

Family trip

Family trip
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

jaad

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Darren

Liked: Staff & service, amenities, property conditions & facilities
Great hotel for a 5 night stay, close to transport links into the main areas of the city. With a good restaurant and another excellent restaurant nearby. Breakfast was good and room was fine for us as a family of four.
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, though a little far from train station
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

santina Liliana

Liked: Amenities, property conditions & facilities
Very confortevole and adequate to the price
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Nouredine

Liked: Staff & service
The hotel was okay But the location doesn’t suits someone without car
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Nov 2023
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
They were doing maintenance of the electricity and for 1 hour and a half it was like a haunted house.
Stayed 2 nights in Jun 2025