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"Really nice stay- modern, clean rooms, nice communal spaces. Just constantly understaffed- empty bars with no service, long waits at reception."

"We arrived in time for early entry on day 1 but still had to queue so had to queue to get through security etc. A handful of rides were open but they did include croc drop and mandrill so we quickly did those and then waitied for Dragons Fury which opened on time. Lunch at the BBQ restaurant was expensive for what it was but this is common at most parks. Our room was ready by 2.30pm so we went abd checked in a bit early. The room was ok. Good voews of the animals who seemed to be out 24/7. We saw them before it got dark and again at 5.30am. Not much in the eay of entertainment at the hotel. The publicised meet and greets and ganes etc were cancelled and there was a sort of treasure hunt instead shich was ok. Dinner, sadly, was awful in the Temple Buffet - barely warm food (despite being early in the dinner service at 5.30pm), lacking in taste but the kids were ok with their sausages, chips and beans and puddings. No fruit was avaialble on the buffet at dinner and very little that's healthy. For £100 for a family of 4 it was very expensive for what was on offer. In the room the bathroom had shampoo and shower gel but quite high up so no good for use whilst in the bath. Breakfast buffet was ok - finally some fruit! The small plates reduce what you take but also make it hard for kids to cut their food easily. At least it was hot this time though! Day 2 we checked out easily and queued again for early entry. Not many rides ready. Overall an ok stay"

"The hotel is spotlessly clean and the staff are so polite and welcoming but struggled to sleep due to the temperature in the room or could of been the bed sheets weren't cotton as they felt like a furnace."

"Clean and quiet "

"Great location within the airport.Take the lift and you are in the departure lounge"

"Very easy check in. Super room"

"Great stay central location!"

"Convenient location to Gatwick Airport "

"Wouldn’t stay again"