Gastlosen

I loved the hotel. Unfortunately, there are no dining or reservation options for paid hotel guests who are not with a large company party. ALL, but one, staff are very kind and do their best to accommodate. We werent permitted to have drinks in the bar, nor sit anywhere outside at night, despite no one sitting there, because we werent with these large parties. They do have luggage service if you call for pickup. The spa was nice (bring your swimsuit as they are not nuse like German Sauna). We spent the majority of our 3 days there, in our room, but it was really beautiful. The HIKE, is better taken up the stairs and not the road. Breakfast was wonderful. I would NOT recommend coming here at anytime in December. Zurich overall is EXTREMELY underwhelming and overpriced. I wouldnt visit again on my own dime.

The room was clean and the staff were very friendly. They also helped me figure out how to get a refund for a train ride that got cancelled. Very helpful staff who exceeded expectations

We loved the hotel room layout for a family of 4. The “living room” area turned into two twin beds perfect for our two kids. The breakfast was fine.. nothing spectacular but good variety. Location is great. A 15m slow walk to the duomo or the tram which was super easy. Removed 1 star bc the reception refused to loan me 2 glasses for wine. I thought that was pretty silly