「Great spa amenities that is accessible from everyone. Slightly out of town so walking will take about 20-30 minutes. Staff upgraded us to a larger room which was amazing. Overall fantastic stay in Killarney 」
「Staff were very helpful and kind! But fixtures and facilities are need to be improved.
A hair dryer was broken so I asked another one but that was also broken.
Since I have changed the room on my 2nd day then a hairdryer in that room was broken again!
Socket were very few.
Lightning equipment were very few then room was dim so it was hard to me to read a book.
Heating appliance's switch was stopped at the hotel 's foundation.At other hotels I could adjust heating appliance's switch in our...
「One of the best hotel stays we have ever had, from the moment we arrived we were made to feel special and that did not decline throughout our stay. The hotel itself is spectacular but its greatest asset is the staff. Polite and courteous, willing to take time to engage in conversation, from the doorman through to the cleaners, service in the restaurant and the bar second to none. I was allowed to keep my road bike in my room and the welcome pack of energy bars and supplements due to doing the...
「Hotel staff very professional, friendly and helpful. Our room (Executive with king bed) was very comfortable and spacious. Note that there are no elevators/lifts at the hotel so if you have trouble managing stairs, reserve a ground floor room. However the staff carried our largest luggage up and down the stairs for us. The food was very good. We had homemade soups (the potato and leek soup was delicious) and the sandwiches on sourdough bread were very good (we had the ham special sandwich and...
「We loved our stay here! The staff were all very friendly, the massage therapist was wonderful, and the food at the pub was really good!! Our room was clean and spacious and had a beautiful view. Our only complaint was the cows nearby were really loud throughout the night but it was too warm in the room to not have the window open. Could have benefitted from having a standing fan in the room to help with temp or cover the cow sounds 」
「Incredible hotel and wonderful staff! Beautiful evening at their restaurant as well as the food was excellent.
Only frustration is that our room did not have air conditioning. Only some rooms have AC but our door opened which allowed plenty of air flow from outside.」
