Free full breakfast, a fireplace in the lobby, and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
An indoor pool and an outdoor pool, with sun loungers
Free self parking and extended parking
Tour/ticket assistance, a 24-hour front desk, and luggage storage
A vending machine, a TV in the lobby, and free newspapers
Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All guestrooms at Best Western Galena Inn & Suites include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Hot tub
Indoor pool
Outdoor pool
TV in common areas
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Computer station
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
No elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways
More
1 building
2 floors
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with satellite channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 PM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena
Frequently asked questions
Does Best Western Galena Inn & Suites have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Best Western Galena Inn & Suites?
As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on Jul 28, 2025 start from ¥11,220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Galena Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Galena Inn & Suites?
Self parking and extended parking are free at this property.
What time is check-in at Best Western Galena Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 3:00 PM.
What time is check-out at Best Western Galena Inn & Suites?
Check-out is at 11 AM.
Where is Best Western Galena Inn & Suites located?
Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site, and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mi (2 km).
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Best Western Galena Inn & Suites Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 516 out of 1004 reviews
10 - Excellent
516
Rating 8 - Good. 289 out of 1004 reviews
8 - Good
289
Rating 6 - Okay. 103 out of 1004 reviews
6 - Okay
103
Rating 4 - Poor. 60 out of 1004 reviews
4 - Poor
60
Rating 2 - Terrible. 36 out of 1004 reviews
2 - Terrible
36
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10
Not bad for a day for two
Sofiya
Stayed 2 nights in Apr 2025
10/10
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
debra
Stayed 2 nights in Jun 2025
10/10
All of the staff members were very friendly and informative.
Mike
Stayed 2 nights in Jun 2025
10/10
Nice and quiet
Lyndsey
Stayed 1 night in Jun 2025
10/10
Great staff tons of people in lobby in a group and let us in first!! Great Stay
Nancy
Stayed 1 night in Jun 2025
10/10
The king rooms were very nice. Like the entrance from the parking lot and you could sit outside your door
Sue
Stayed 2 nights in Jun 2025
4/10
The bed was very comfortable. However, the lack of TV access was a definite issue.
Cheryl
Stayed 1 night in Jun 2025
10/10
Very fast and thorough check in. Super friendly attendant named Mary.
SHANNON
Stayed 1 night in Jun 2025
4/10
Dated, not enough parking, horrible service and expensive for not having much amenities. Got a premium room and it smelled it was very dated pool wasn’t clean no one seems to care for building. Can’t believe how much we spent to stay there
John
Stayed 2 nights in Jul 2025
10/10
Love the themed rooms! Second time staying here & we love it.
Kelcie
Stayed 2 nights in May 2025
8/10
Nice property. Would definitely stay again.
Deanna
Stayed 1 night in Apr 2025
8/10
Breakfasts were very good. Eating area was small and sometimes crowded. Property needs updating.
David
Stayed 2 nights in Jun 2025
10/10
Friendly easy check in. Nice rooms. Food and essentials within walking distance.
Karen
Stayed 3 nights in May 2025
6/10
After checking into the room and relaxing, another guest was given access cards to our room in which they opened the door. When checking out, was given a bill that belonged to another guest. Wi-Fi was very intermittent the entire stay.
Frank
Stayed 1 night in Jun 2025
8/10
Close to the tourist areas. Easy access. I like it had a door to the outside AND a door to the main hallway.
Shari
Stayed 1 night in May 2025
6/10
It was quiet but the pool and hot tub needs a good cleaning and the plastic curtain to go out to the outdoor part of the pool are slimy and filthy and then there is a smell when we went into our room not a good one like mustie the whole place has a smell it is showing the age of the hotel needs a face lift never had breakfast in the morning
Cynthia
Stayed 1 night in Jun 2025
10/10
Everything was good
Huda
Stayed 1 night in Apr 2025
10/10
This is a budget hotel that offers everything a guest needs and expects in this price category, including a hot breakfast. The room has a microwave and refrigerator which I did not expect. My room faced the back of the property, which was some woods and greenery, very pleasant view. I wanted to be on the ground floor since the hotel does not have an elevator but since the property is is on a hill, in the back the ground floor window and balcony are pretty high from the ground so I felt pretty safe. The bathtub had a non slip bottom which was very appreciated. Breakfast was sufficient, included eggs and sausage. The person who checked me in was very helpful understanding my needs and preferences and gave me a room that was exactly right for me.
Yvonne
Stayed 1 night in Jun 2025
6/10
Nice shower, comfy bed. Noisy first night, thin walls??
steve
Stayed 2 nights in Apr 2025
10/10
Clean
Amy
Stayed 1 night in Apr 2025
10/10
The hotel was very clean, friendly and helpful staff, room was nice and quiet, and the breakfast was great! The bed wasn't super comfy, but it was tolerable. We had a room with jetted tub and the tub was HUGE. Very relaxing stay overall.
Ruth
Stayed 4 nights in Mar 2025
8/10
Staff was great! Hotel is a little outdated and dirty
Jennifer
Stayed 1 night in Mar 2025
10/10
We haven't stayed here in 20 years! It was nice then. It still is. A fair price for a nice room!
Michael
Stayed 1 night in Apr 2025
2/10
Dusty and mold bathroom ceiling I would not stay again for what I paid