The hostel was clean, quiet, & in a good location. Self check in was easy, & free towels were a bonus. However, there were several issues that made the stay disappointing. The biggest problem was the Füssen Card. Guests are supposed to receive a card that provides free public transportation, but I was never informed about it. I only discovered it on the day I left after doing my own research. Since the hostel uses self-check-in with no staff in the building, there was nobody to explain this benefit. I ended up paying for transportation that I could have gotten for free. This is unacceptable & could have easily been avoided with clear instructions before arrival. The room was very basic. The bottom bunk felt like sleeping directly on the floor. Only the top bunk had a privacy curtain. There was no luggage storage or secure place to store belongings in the room. In the bathroom there was only one toilet for the women’s room. You had to go down stairs to use it if your room was upstairs. The two showers faced each other & had glass enclosures, making it uncomfortable & awkward if someone else was showering. The showerhead was broken & had to be held the entire time. There is also no luggage storage available before check-in, which is inconvenient for travelers arriving early. Overall, the location, cleanliness, & quiet atmosphere were positives, but the uncomfortable bed, lack of storage, poorly designed showers, & failure to inform guests about the Füssen Card were drawbacks