Find Hotels with a Pool in Fronhausen

"We stayed to celebrate a 50th birthday and were truly disappointed with the staff. The hotel was beautiful but the experience was ruined by the rudeness, aggression, condescension and lack of care by most staff we encountered excluding David the GM, who was lovely & apologetic (he came out of his office after his staff raised their voice at me). We received the pre-arrival email asking us for any preferences we had, but it was completely disregarded. It took us 3 frustrating attempts to get the 1 simple thing we requested - which could have been done before or upon arrival. I travel a lot & don’t write a negative reviews, but I’ve never been spoken to so rudely by hotel staff, let alone a 5 star hotel. We were dismissed without explanation multiple times and then expected to literally pay cash for the staff’s mistakes. Not good when guests are nicer to the staff than they were in return. Five different staff told us the hotel was booked out, passing their stress onto their guests, even though all of our interactions were at quiet off peak times. Such a surprisingly negative experience at a hotel that should have been an easy positive. "

"Lovely hotel, great for kids. Nice food with half board. Room was clean but overly hot. Had to sleep with windows open every night."

"Lovely place to stay just a short stroll from the ski slopes and cafes/shops. Lovely staff and nice pool and sauna."

"Rooms are clean, spa is big with several saunas, excellent massage with Billy."

"Fabulous staff, very friendly, great experience "

"Everything was up to expectations good location clean and friendly"

"spa was very good, location was perfect for skiing"

"The breakfast was wonderful, dinner too. Though finding a table could be hard. Hotel a little dated, but rooms are spacious. Ours was a bit far from reception but connected by underground tunnels. Parking cost 15 Euro a night. Drinks very expensive. Water was 7.50 euros. If you take the meal package you must pay additional £30 euro for the kitchen facility but worth it. Carpets need renewing. Pool was large and lovely with super mountain views. "

"Super Hotel für Familien mit Kinder "