フランツ パーク ホテル

「It was a very clean property super quiet slept all night. If I could give it a six stars I would.」

「The room was nice and clean, very spacious bathroom. Bed was comfortable. Pool was a shared indoor/outdoor, we did not use but did get in the hot tub! Very nice. Clean and relaxing. Breakfast was very good! They even offer a soft drink machine with coke products! It’s also open in the evenings and they have popcorn for a late afternoon snack! Nice treat! Safe area of St Louis with shopping and eating options within a 5 minute or so drive!」

「スタッフの対応がとても素晴らしい。空港シャトルバスを呼ぶ際、英語が苦手な私の電話にも親切に対応して頂き、気持ちよく迎えに来てくれました。空港へはチェックアウト時に申し出れば送ってくれます。 また泊まりたいです。」

「The hotel was very nice but the casino is horrible.」

「The first 2 nights were loud, especially the 2nd. I kept quiet until 10 pm but that didn’t seem to help. Dogs barking in the lobby which was down the hall from my room. Loud kids and adults in the hallway. I asked the next morning if they could put a “Quiet” sign out and was told that quiet hours start when the pool closes. I said obviously people don’t know that. I will never stay here again and will probably never stay at another best western again. It would not have hurt the clerks...

「I was told I wouldn't be getting keys till the next day. Anytime I wanted in my room an employee would let me in. I obviously said that was unacceptable and wasnt staying there. They said they would still charge me for the room as it was a non refundable reservation. Last time I stayed here it was just atrocious. I had forgotten that whole event until I pulled up. Never ever again. But the lady at the front desk was nice. 」

「I got the hotel and I fully understand why my friends referred to me this place!! I did late checkout and they help me at the front desk so perfect!! Thank you」

「トイレの詰まりにもすぐ対応いただけた。」

「Breakfast was really good. It was getting close to closing time and they were still restocking food because people were still eating.」

「I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as...

「Check in-fast Bed- comfortable Breakfast- fabulous Very quiet!」

「The room we were assigned to, the floor was sticky and had spilled liquid. Reported this to the front desk, and she blew me off. The breakfast staff was excellent with a few mishaps with (1) coffee maker operating, and no cranberry juice.」

「The hotel was」

「I never stayed because my flight was delayed but never got a refund」

「Had a nice stay. Very clean.」

「Did not offer by front desk.」