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Mercure Neu-Isenburg

4.0 star property
Hotel in Neu-Isenburg with a fitness center and a restaurant

Choose dates to view prices

Photo gallery for Mercure Neu-Isenburg

Terrace/patio
Exterior
Exterior
Privilege, Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Mercure Neu-Isenburg, in the business district, offers an upscale experience with on-site shopping and a peaceful terrace. The hotel features in-room WiFi, a fitness center, and convenient dry cleaning services. Guests praise its accessible location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Air conditioning
  • Room service
The current price is ￥14,110
￥15,098 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 King Bed

Business center

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.2 out of 10, Wonderful, 57 reviews
The price is ￥33,870
￥36,765 total
includes taxes & fees
Oct 5 - Oct 6
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About the neighborhood

Located in Neu-Isenburg, Mercure Neu-Isenburg is in the city center and near the airport. Travelers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit Frankfurt Christmas Market and NordWestZentrum. Senckenberg Museum and Palmengarten are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Visit our Neu-Isenburg travel guideOpens in a new window
Map
63263, HE, Neu-Isenburg, Frankfurter Strasse 190

What's nearby

  • Deutsche Bank Park - 5 min drive - 7.3 km
  • Römerberg - 11 min drive - 9.2 km
  • Frankfurt Christmas Market - 11 min drive - 9.2 km
  • Alte Oper - 12 min drive - 10.5 km
  • Frankfurt Trade Fair - 12 min drive - 11.3 km

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Da Cimino - ‬4 min walk
  • ‪Der Bäcker Eifler - ‬2 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪MyDöner - ‬6 min walk
  • ‪Green Thai - ‬1 min walk

About this property

Mercure Neu-Isenburg

Upscale hotel near Deutsche Bank Park
You can look forward to a terrace, shopping on site, and dry cleaning/laundry services at Mercure Neu-Isenburg. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • Free newspapers, meeting rooms, and luggage storage
  • A vending machine, a front-desk safe, and multilingual staff
Room features
All 143 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Private yards, free infant beds, and coffee/tea makers

Similar properties

Exterior

Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 277 reviews
The price is ￥9,577
￥10,248 total
includes taxes & fees
Oct 5 - Oct 6
Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between December 16 and January 10.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 14.00 per person
  • Self parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is Mercure Neu-Isenburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Neu-Isenburg?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on Oct 19, 2025 start from ￥14,110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Neu-Isenburg?

Self parking is available for EUR 12.00 per night. There is free parking nearby.

What time is check-in at Mercure Neu-Isenburg?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Mercure Neu-Isenburg?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Neu-Isenburg located?

Located in the heart of Neu-Isenburg, this hotel is 3 mi (4.8 km) from Frankfurt City Forest and within 6 mi (10 km) of Frankfurt Trade Fair and Deutsche Bank Park. Goethe Tower and Henninger Turm are also within 6 mi (10 km). Neu-Isenburg Stadtgrenze Tram Stop is 16 minutes by foot and AirPlus Dornhofstraße Neu-Isenburg Station is 11 minutes.

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Mercure Neu-Isenburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 208 reviews
Rating 8 - Good. 84 out of 208 reviews
Rating 6 - Okay. 31 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 7 out of 208 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hote
Stayed 4 nights in Mar 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities
Nur eine Nacht geblieben, war alles gut :)
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable and clean

The staff was very hospitable and attentive and friendly, location was great
Stayed 9 nights in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War nett hatte leider ein falsches Zimmer (normalen Raum gebucht Zimmer mit zwei Kinderbetten zusätzlich bekommen) war ansonsten sauber und modernes Hotel
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Stayed 8 nights in Apr 2025

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, amenities
Ich würde beim nächsten Besuch eher woanders buchen
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, immer wieder gerne
Stayed 1 night in Mar 2025

8/10 Good

Josephine

Liked: Cleanliness
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023

8/10 Good

tesfit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8

War sauber, angenehm und sehr ruhig.
Stayed 2 nights in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

8/10 Good

Josef

Liked: Staff & service, property conditions & facilities
Hotel "Merkure" entspricht unseren Bedürfnissen.
Stayed 6 nights in Nov 2023

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima Experiência

Simples e agradável. Equipe educada e prestativa!
Stayed 1 night in Apr 2024

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten zwei Nächte im Mercure, vor und nach unserem Langstreckenflug von Frankfurt. Das Hotel hat ein faires Preis-Leistungs-Verhältnis und das Team war sehr zuvorkommend. Wir werden auf jeden Fall wiederkommen.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Insgesamt gut
Stayed 1 night in Jul 2024

8/10 Good

Jiyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

무난한 호텔

글로벌 체인답게 깔끔하고 조식도 먹을 만 하지만 룸슬리퍼도 없고 바디로션도 없습니다. 그래도 그 지역에서는 우수한 편입니다.
Stayed 3 nights in Jun 2024

6/10 Okay

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Stayed 3 nights in May 2025

8/10 Good

Yoshikazu

Liked: Staff & service, room comfort

オンラインチェックイン

事前にオンラインチェックインをしており到着後のルームキー受け取りと支払いは非常にスムーズで良かった。 部屋の冷蔵庫の中に前の利用者のものと思われるカット野菜（袋が開いた状態）が残っており異臭を放っていた。 残念だった。
Stayed 1 night in Oct 2024

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024