Floß Vacations from ￥210,116

This was my second stay at the IBIS on the Arnulfstraße, and I was disappointed. Due to surgery, I was in a room for the handicapped, which was large, quiet, and comfortable UNTIL the fire alarm started beeping. Of course, it was night, and it awoke me. I tried to call the front desk to see if I should evacuate. Their number was NOT displayed, and I had to hunt for it. It was in a pamphlet. Imagine being awakened by the alarm and having to search for the number. Dialing Zero did not work! I finally got someone on the line, who instructed me to push the red and green buttons on the main light switch at the same time. That stopped the beeping. Now I had two red strobe lights flashing, one next to my head above the bed and the other on the wall next to the door. This went on for three nights, although I reported the issue each night and each morning. Come on, folks! This is absolutely unacceptable. They did comp breakfast the day I left. Next stay will be at the neighboring Nova Hotel.

Clean, quiet. Close to public transportation.

I didn't have breakfast.

Good breakfast clean simple room

Our group had stayed at this hotel one week prior, and my review was less than glowing. This time, however, we had a larger room, the pillows were excellent. Any stay can have special needs, and I want to extend special kudos to Mariia. She’s an immigrant from Ukraine. She’s a fantastic problem solver and manages employees well, with persistence, kindness and never raising her voice. I would recommend this hotel strongly, as a high value proposition.