2/10
As a physician, a clean house is the most important factor when selecting a house for my family. Unfortunately, this house was not sanitary. There were countless stains on the carpet and couch along w/ both dead and alive spiders, flies and ants. The manager kindly offered to take care of the insects during our stay, however, I wasn't comfortable using pesticides in the same rooms where my kids were sleeping. In addition, the dishwasher and grill were broken, and 1 of the showers made so much noise, it wasn't usable. The manager also offered to fix the dishwasher during our stay, but having the house under repair is not what we planned for. In addition, the listing shows that the house had 4 bedrooms. Sadly, 1 of the "bedrooms" didn't have a door separating it from the common space and you could see all the way to the bathroom (w/ a direct line of sight to the toilet) from the "bedroom" entrance. There were other privacy issues including no curtains/shades between the primary bedroom and hot tub. There were actually no curtains/shades anywhere. There were also not enough towels and we had to do many loads of laundry so we didn’t have to reuse the same towel for the hot tub and shower. This was frustrating since the dryer did not work very well, and we had to run the dryer 2-3 times before the clothes dried. In spite of this, the management team was very friendly and tried to resolve most of these things. However, when renting a luxury home, you don't expect so many problems.
Diana S.
2024 年 7 月に 5 泊滞在