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"Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however."

"Fast check in and out. Friendly receptionist. "

"I travel and stay in various hotels in the area for work. Mainly Travelodge or premier inn to keep the costs down. For the rate they charged me, (which at booking was considered a lower price), I do not recommend this hotel based on my experience. There was no WiFi for the first two days of my stay. Given the hotel was in a dead zone for signal it left me unable to do any work, or keep in contact with the wider world for that matter, while at the hotel. Reading other reviews this seems to be common. Overall the hotel was of an ok standard. However the beds are the most unbelievably uncomfortable things I have ever laid on. A bed of nails would have been nicer. I might as well of used a concrete block for pillows. Since this is described as a spa hotel it seems bizarre that the bed was this bad. Though I was working slightly unsociable hours while I stayed the house keeping staff have to be the loudest I have ever experienced. Would have been quieter on a building site. My room also seemed to be very close to the pool pumps. There was low drone constantly 24hours a day in my room. As the gym and pool facilities. I don’t think they have been deep cleaned ever. Though well equip the gym really needed a good scrub. The shower changing rooms were diabolical. Discarded shampoo bottles, towels etc everywhere. Very frustrating stay. Would not recommend since there are plenty other hotels in the area. Avoid "

"The room was clean and the standard is very good."

"I was here for a sewing retreat weekend. The hotel and especially the staff was excellent - the food in particular as I am a coeliac so cannot eat gluten, but the range and volume of GF foods amazing!"

"Location great. Staff were friendly. Room very tired and in need of upgrade. I found a tablet/medication on the floor which wasn’t great if a child had found it, so didn’t feel really clean. "

"Wonderful hotel, I enjoyed my stay!"

"Ok"

"Great check in clean room"