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" We cant thank your trainee staff enough for such a friendly caring reception after our flight from Miami. Dabira and Jamie were most courteous and kindly allowed early admitance to our room. This made our stay sublime as were exhausted. They selected a superb spacious room with views a large bathroom with separate bath and fantastic shower. A luxurious treat after a rather small cruise cabin! The huge bed and pillows were a dream. Ice machines are avaliable and a fridge large enough to chill my prosecco and chill food to take back to Gozo. We didnt use the gymn or laundry service this time. When we stayed for Miami departure we got lost. Not this time. It gave us time to do a recce of the Elizabeth lines for T4 early the next morning. Thank you for a comfortable luxurious stay."

"I regularly stay at Oatlands hotel the staff are very friendly and hotel itself is amazing. Great location for Weybridge and Walton and plenty of pubs and restaurant a short walk."

"There are no shops around this hotel, but it allows pets, which is particularly beneficial if you are looking for some peaceful moments. "

"Nice hotel but the room was a little tired with signs of wear and damage. The heating wasn't working and I had to advise reception who left a portable heater in the room. It's surprising how often this happens in other hotels, not just here, and suggests a lack of maintenance."

"The bed was terrible and the spring was almost out and had big dip in it too stains on all the lampshade and curtains and marks on the wall and ceilings "

"Breakfast was fresh , room cleaned and workers very nice and polite . "

"The staff were very nice and helpful. Room was spacious and clean. A little dated, but nice. Bedding was minimal and could have used a couple more pillows"

"Great stay"

"First time visiting Staines on Thames. Absolutely fantastic "