Find Hotel Wedding Venues in Finger Lakes Region, NY

"We'd stay there again !!!!"

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location."

"I wouldnt know because they cancelled my rooms saying no vacancy, but took my money. Called fromt desk, lady was rude"

"Overall, I think our visit went extremely well. The staff was helpful and when the coffee pot went out in the room it was replaced quickly. I did feel that the prices of the restaurant, bar, and other facilities were extremely high. Could have used a microwave in the room."

"It smelled like smoke in our non-smoking room."

"Hotel is very dated and worn. Elevators were dirty and only one worked…. Very slow. Ice machine on 4th floor not working. Check in and checkout easy and friendly staff."

"Everything and the staffs were great!"

"Everyone was so friendly and helpful especially Renee in the coffee shop."