Find Romantic Hotels in Finger Lakes Region, NY

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location."

"The hotel was very clean and in a good, safe location. The only thing that stopped me from giving 5 stars is I paid extra for a room that said it had a wetbar and there wasn’t one. I asked the front desk agent and he had no idea what I was talking about. He said they had drinks for sales, that’s it. Very misleading I would’ve gotten the less expensive room."

"Overall, I think our visit went extremely well. The staff was helpful and when the coffee pot went out in the room it was replaced quickly. I did feel that the prices of the restaurant, bar, and other facilities were extremely high. Could have used a microwave in the room."

"Hotel is very dated and worn. Elevators were dirty and only one worked…. Very slow. Ice machine on 4th floor not working. Check in and checkout easy and friendly staff."

"Everything and the staffs were great!"

"Everyone was so friendly and helpful especially Renee in the coffee shop."

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."

"Overall stay was very nice. "