4/10 (不満)
Adeel
小さなお子様連れの家族旅行
2025 年 10 月 8 日
気になった点 : 設備とサービス
I booked this Villa for my family which looked lovely in the pictures and was similar in real life but abit of wear and tear. We arrived at the villa at 00:00 and we had to go to a different hotel to pick up the keys which was very inconvenient as it was so late and had to get a taxi while rest of my family waiting out in the dark. The area is remote and you need to have a vehicle to travel or taxi, there is a taxi button close by so get a taxi is easy enough. The villa owner was not available to greet us just a number to contact him when contacting him he rarely responded. The Villa lost electricity 5 time while we stayed there and was left without no power or means to cook food for my kids so had to go out for breakfast/dinner additional spending that was not planned and due to the power cuts food in the fridge went off so could even use that. The pool was leaking on the external steps causing a hazard and leaking into the pool electrical pump room possible why we kept getting power outages. Paying so much for a villa and not have power on 5 separate occasions is unacceptable and would advise anyone look to book this villa to stay away waste of money and spolt the holiday for my family and specifically for my kids.
Adeel
2025 年 9 月に 14 泊滞在