Felsberg Vacations from ￥183,210

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

Nice property with some extras… like free bottled water, fruit and ice cream in the lobby, and some free drinks in the mini bar. Good breakfasts included. Super friendly and helpful staff. 24 front desk service, someone always around and available. Great location in old town and close to trains and trams.

This hotel gets 5/5 for location. It’s so convenient for any visitor to Zurich (1 min from Zurich HB (the main train station), 8-10 mins from the Aldstadt (old town). It’s brilliant for location and convenience, staff are friendly and the rooms are clean. The only reason I would rate this hotel 4/5 is because the air conditioning didn’t work. They brought me a fan and I had to leave my window open which was fine to lower the temperature but then I got street noise. I was in a room on the 1st floor. Apart from this, great value for money and most importantly the location is super convenient for sightseeing, training to near by other cities and countries as well as for walking to the old town.

Very European style hotel. Not much on the amenity side and no air conditioning. They have done what they can with an older building to make it comfortable. Staff is great very professional. My only negative comment is with Zurich being a major business and tourist hub I would like to have had breakfast available to me earlier than 7 am. Most hotels I have stayed in offer a 6 am start time. Other than that it was a pleasant stay.

The staff are all very nice and friendly. Breakfast is good and Ruth is outstanding.