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"We had an overnight stay before boarding our ship the next day. Parking for me was great and complimentary but I do think there is a charge normally. At reception we were met and our cases were taken care of by the porters, receptionists x 3 were at hand for booking in. We had booked a standard room So I asked if we could upgrade and was given a superior room with balcony and views of the Solent and cheap as chips. Our cases were in the room as we got there No struggle. The bed was a king size and bathroom had bath and separate shower. My only criticism, the step up to the shower was too high for me. Dinner was at Marco Pierre White restaurant and was excellent and at a reasonable price. Our sleep was long and uninterrupted (bliss). Morning coffee provided. Our breakfast experience was one of the best we have had in Southampton say no more. Would we stay here again? Mmmmmm. You bet your life we would. Well Done!! Ken & Jill Haycock. "

"Lovely hotel, beautiful pool Food ok but had a long wait to be served then had to send back initially as it arrived cold"

"It was all very well organised with a very good breakfast selection. The only thing at breakfast was, its now so very difficult to reach the cereals etc & then there's the big thick wooden spoons which are awkward to use & not even any where to put your bowls!! So not at all easy & I'm not short or infirm!! It definitely needs a risk assessment & with staff trying it out?"

"Friendly staff,clean room, free tea/coffee/ hot chocolate,free wifi."

"So convenient for cruise terminals "

"Nice comfy bed and air conditioned room, had a great nights sleep. Staff were very friendly. "

"A lovely relaxing evening in the spa. Just what we needed to unwind from a stressful week at work. The hotel room was lovely and clean, with a comfortable bed. We were in a quiet part of the hotel and was not disturbed by noise. The staff were welcoming and friendly. Breakfast was delicious. We will definitely be back. "

"Nicely presented although unusual for hotel guests to have to pay for parking (£5 per night). "

"Good free parking when registered as a guest. Nice breakfast with a la carte and buffet included. Reception staff very helpful with booking tas. Room a little small compared to some other hotels we have stayed in and dates but McLean and comfortable. Two flights of stairs were a surprise but we did not specify a lower floor "