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"Shower door would not stay shut, Refrigerator door would not stay shut. Remote control for TV back plate kept falling off and a plastic corner protector on the wall was laying in the corner. Not to mention the hot tub in the pool area was down and that is primarily why I chose Ballys."

"quiet facility, only amenity i used was hot tub, great temp"

"Only downside is vallet parking."

"Everything was great "

"We were visiting on personal family business. The check in staff were very helpful and accommodating. My room was comfortable and clean. After working all day, my room was relaxing to come back to."

"Because of a complete shutdown of the Reno-Tahoe airport on February 24th, 2026 SWA flight from San Diego was canceled along with all other airlines. SWA was not able to rebook flights until the next night at 7:30pm. Hotels.com wanted to charge for a late cancellation fee on 2/24/26 due to failure to cancel at least 48 hours and the Holiday Inn Express in Lake Tahoe would not waive the charge. These statements comply with all criteria that hotels.com sets forth prior to publication of customer reviews."

"Clean room, friendly and helpful staff, central location - walking distance to lots of restaurants and activities "

"I recently stayed in the Plaza building, and had an awesome time. The condo itself was in great condition and clean. The convenience of being one quick shuttle ride away from Stagecoach was the best. One minor thing was that the single bedroom smelled a bit like smoke, which was odd because the rest of the apartment didn’t. We stayed during winter so there was no need for AC, which was great. We didn’t take advantage of all of the other amenities because we didn’t have time. But we would def return! Also, all of the staff we encountered were polite—including guys who ran the shuttle, they were the best. "

"The Forest Suites is in a Great Location. You can walk, in ski boots, to the Gondola in less than fuve minutes. The daily breakfast, which is included in the resort fee, is pretty good with Real scrambled eggs with sausage/bacon, hash browns, etc."