ヨーロッパ連合にあるデザイン ホテルズの施設|デザイン ホテルズの施設の格安予約ならエクスペディア

"Good location "

"掃除なし。 タオル換えなし。 部屋にティッシュも 何もなし。 ただ泊まるだけ"

"I had an incredibly frustrating and disappointing experience at this hotel, primarily due to their unprofessional billing practices and poor room conditions. During check-out, the receptionist charged my credit card before even showing me the invoice. When I finally asked to see the details, I discovered a massive overcharge for breakfast. We were a group of 3 and only had breakfast on one day, but the hotel charged us for 6 people for every single day of our stay! I immediately complained, and a manager stepped in to process a refund. However, they once again processed the transaction without confirming the exact refund amount with me first. When I checked their calculations regarding the city tax and the actual breakfast cost, I found another discrepancy. It turned out the manager made a calculation error and refunded me too much. Unbelievably, instead of sincerely apologizing for their repeated mistakes, they demanded that I pay back the difference (around €39). Processing payments and refunds without the guest's consent, making multiple calculation errors, and then demanding more money is completely unacceptable customer service. Furthermore, our room conditions and housekeeping were terrible. We stayed in a connecting room, and the shower room was missing its glass door, which had been cheaply replaced with a shower curtain. Additionally, despite our requests, we did not receive daily housekeeping. Even when we followed the rule of leaving used towels on the floor to "

"さすが4つ星なので施設、アメニティ、部屋の広さ、どれを取っても最高でした。駅近なのでドゥオーモや観光地区にも繰り出しやすいです。"

"朝食も美味しく、色々なアクセスも良かった。歩行圏内にビストロやパティスリーが有り。スタッフもフレンドリー"

"地下鉄駅の真上というアクセスの良さは、観光拠点として最適です。 最上階にある朝食会場で、抜群の眺望を堪能できました。"

"中庭側の部屋だったが、眺望は特に問題なかった。 駅からも近く、観光や買い物がとても便利な立地だった。、"

"The room was clean and simple. Some complimentary water bottles were provided, which was a nice service. The main tourist spots are not close to this hotel, but the area is quite calm and convenient. "

"何から何まで最高だった。スタッフも優しくルームサービスもよかった"