Ermita de Rus

I was traveling in Madrid with my family and stayed at this hotel for the location. The location of the hotel is so central. You are literally in Plaza del Sol in 2 mins. The staff were welcoming and helpful. Upon arrival we were greeted with champagne and a ticket for a free drink to be used at any of the restaurants. I missed my dinner reservation our last night and they called the restaurant and got me a table. When festivities closed down taxi access to the hotel, they helped us with our luggage and ensured we got in our cab. The piano bar was amazing and the pianist were top notch. They had crowds of people attending the Cabernet show they host. I wasn’t able to go but it was well attended every night we were there. I would highly recommend the hotel.

Breakfast was great even though there were so many people almost every morning during seven day and the rooms was spacious, well appointed. It seemed that we were given the room where never used for quiet a while because we found a lots of dust on the floor and a few cigarette butts outside balcony on the first day. We asked a staff in the front desk to clean up next day. So since then, everything went smoothly during our stay.