「La vue sur les vignobles du Douro est spectaculaire. Les employés aimables, sevice 5 étoiles. Petit déjeuner impressionnant beaucoup de variétés.
Déception pour le restaurant. Nous avions choisi de diner le soir à ce restaurant, vraiment decu. Le menu n’est pas digne d’un hôtel de cette catégorie. Présentation très ordinaire, et choix très limité et basic. 」
「The hotel check in was exemplary. The young fellow who works the night shift (we checked in at 7pm) went out of his way showing us maps and giving restaurant recommendations. He explained the local food, how to order and the differences. We had an issue with the safe and he fixed it straight away. If they could clone him, I would only book in these hotels. He made the trip better. Thank you.」
「Staff was so friendly. Such a beautiful, fun place to stay. The decor and pool and cafe area were all great! Bed was big and comfy. Saw a celebrity there so you know you're at a nice place.」
"Located in central city with ease and convenience for sightseeing. Regret that reception only starts check in from 2:00pm (whether they have rooms ready or not does not matter) and will not let you check in until 2:00pm sharp (although reception will take passports for pre-registration before 2:00pm). Because of this rigid check-in time policy, check-in after 2:00pm takes time with a long line of people."
