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「Tranquilidad al maximo」

「Genial」

「This place is a mixed bag. The staff service is excellent. The food in the restaurant is excellent. 5 stars for the staff and service. They went above and beyond to make sure our stay was as nice as possible. The rooms are bare bones. Our room had no place to hang things or to place your suitecase. No soap for the sink. The shower flooded the bathroom due to poor design. And a generator in the room next door was grinding until 2:00 am! My daughter's room flooded when it rained. The property and...

「Love the place great staff. Just a bit disappointed with room they gave me.No privacy like the reservation desk could here me do anything」

「Un lugar magico, que enamora desde el primer instante. Las personas del staff muy atentas y serviciales. 」

「The Good: 1.The staff was fantastic, very helpful, caring and they beyond their way to help you, they all should get raises. 2. the location/amenities. The view is breathtaking and the pool/jacuzzi and sauna are all amazing and clean. The Bad: 1. the standard room is horribly designed. The bed is very small and has no outlets nearby to charge your phones/electronics. I kept waking up in the middle of the night because I hit my head on the wooden area next to it. 2. There is no working wifi...

「We stayed for 5 nights and everything about our stay exceeded expectations. The view was great and of course every part of our room and the hotel was spotless and the food was top chef quality. But beyond all of that, the entire staff went far above and beyond to provide us with the best possible time at Arvum Hotel Botique. That includes the dog and parrot. What a wonderful time we all had.」