「The staff was friendly. However, management took advantage of us. We were charged 10x the normal rate for certain services (for which we did not get the price for until after our stay). When I raised concern about this the owner threatened us and wouldn’t allow us to leave until we paid what they asked for. Horrible experience, would not recommend.」
「Nous avons l’habitude de fréquenter l’hôtel chaque été .
Mention spéciale pour les serveurs et serveuses ( Mohamed oussama Ismail) ils sont au top .
Tout de même nous avons été déçu de l’animation du soir . Les animations se passent dans une salle alors qu’auparavant c’était à l’extérieur qui été bcp mieux」
「Wonderful hotel staffs. The food at the restaurant was one of the best in Morocco. Every service was warm-hearted. I've stayed in quite many hotels in more than 50 countries, and i think this hotel is on my top list. I'll definitely come back in the near future」
「Everything about our stay was 5 stars! The staff were exceptional, friendly, attentive, and always willing to go the extra mile. A special thank you to Hiba from Guest Relations and Dora from the Entertainment Team, who truly made our stay unforgettable. If I could give them 6 stars, I absolutely would! They are a real credit to the hotel, and we can’t wait to come back.」