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"Friendly and helpful staff"

"We had a fantastic stay overall and really enjoyed our time at the hotel. The bartender was great—friendly, attentive, and made the evenings especially enjoyable. The daytime staff was also very kind and welcoming once we arrived, which set a positive tone for the trip. However, the experience took an unexpected turn when I asked to extend our stay by one additional night. I was told we would need to move to a different room, which honestly surprised me. In all the years of traveling, I’ve never encountered a situation where extending a stay meant being relocated—that was just weird. After, I wanted to take a quick jump in the pool before I headed out and asked for a late check out instead Iand that was even denied. By then, was over it. While the stay started strong, that inconvenience put a bit of a damper at the end. Overall, a good experience with great staff, but the room change thing for one extra night on a Thursday was just strange. Although we enjoyed the beautiful scenery, great staff, and good food…. I am not sure I would return after the front desk damper. "

"Easy location walking distance to grocery, warm cookies and milk in the evening was a very nice touch. Very friendly and helpful staff."

"Location is convenient to I-90 and about 50 miles south of Leavenworth, WA (Bavarian Tourist area). Hotel has fair pricing and good service for this tourist area and accommodated our request to change rooms. Breakfast is continental style but good selection."

"The property and rooms were all very clean and tidy. The staff was very kind and amenable. It was also very calm and quiet on the property. The only drawback was the heftiness of the pillows. The included breakfast was most welcome and delicious! We would certainly stay here again."

"The property is lovely but a bit run down for the price you pay. The biggest disappointment was the pool was not heated as advertised— this was a major reason we booked here versus another. Apparently, it was just temporarily broken, but this should have been communicated to us before checking in. The couch was lumpy and worn, the kitchen was minimally stocked. No real dealbreakers but not what we expected for what we paid. Otherwise, check-in was easy and the hot tub and sauna did work. "

"Staff"

"Quiet nice spot."

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful home with unreal finishes. Stocked with everything that we needed. The sauna is amazing."