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Metropolitan Hotel Dubai

Family-friendly Dubai hotel in Umm Al Sheif with 4 restaurants
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June 2024

Metropolitan Hotel Dubai

Photo gallery for Metropolitan Hotel Dubai

Check-in/check-out kiosk
Outdoor pool, sun loungers
Front of property
Deluxe Suite | Minibar, in-room safe, desk, blackout drapes
Deluxe Suite | In-room dining

Overview of Metropolitan Hotel Dubai

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
31588, Dubai, Sheikh Zayed Road, Exit 41, Al Thanya Street
  • Popular LocationThe Metropolitan Hotel Lobby1 min walk
  • Popular LocationUmm Suqeim Beach3 min drive
  • Popular LocationBurj Khalifa - Dubai Mall Station12 min drive
  • AirportDubai (DXB-Dubai Intl.)20 min drive
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Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | View from room

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
Blackout drapes/curtains
Bidet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Ambassador Suite

Minibar, in-room safe, desk, blackout drapes

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Staycation Package, Early Check-in by 8 am & Late Check-out by 4 pm

Minibar, in-room safe, desk, blackout drapes

Staycation Package, Early Check-in by 8 am & Late Check-out by 4 pm

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 King Bed

View all photos for Guest Room

Minibar, in-room safe, desk, blackout drapes

Guest Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Dubai

Metropolitan Hotel Dubai is located in Umm Al Sheif, a neighborhood in Dubai, and is in a shopping district and near a boardwalk/promenade. Ski Dubai and Madinat Jumeirah are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall of the Emirates and Dubai Marina Mall. Traveling with kids? Don't miss Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo.
Visit our Dubai travel guideOpens in a new window

What's nearby

  • Souk Madinat Jumeirah - 4 min drive
  • Mall of the Emirates - 4 min drive
  • Wild Wadi Water Park - 4 min drive
  • Ski Dubai - 4 min drive
  • Burj Al Arab - 5 min drive

Getting around

  • Equiti Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • Al Beiruti Sheikh Zayed - 9 min walk
  • Harvest and Co - 4 min drive
  • Al Safadi - 3 min walk
  • ماكدونالدز - 3 min walk
  • The Metropolitan Hotel Lobby - 1 min walk

About this property

Metropolitan Hotel Dubai

Family-friendly hotel near Mall of the Emirates
A swim-up bar, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Metropolitan Hotel Dubai. Indulge in a massage and a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and babysitting (surcharge)
  • Concierge services, wedding services, and an elevator
Room features
All 320 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bidets, tubs or showers, and free toiletries
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: AED 72 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Safa
  • Al Sheif
  • Red Lion
  • Tropicana

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Built in 2016
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.
Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

METROPOLITAN DUBAI
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Hotel Dubai Hotel
Metropolitan Hotel Dubai Dubai
Metropolitan Hotel Dubai Hotel Dubai

Frequently asked questions

Does Metropolitan Hotel Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Metropolitan Hotel Dubai?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Metropolitan Hotel Dubai on May 13, 2024 start from ￥15,937, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Metropolitan Hotel Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolitan Hotel Dubai?

Self parking and valet parking are free at this property.

What time is check-in at Metropolitan Hotel Dubai?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Metropolitan Hotel Dubai?

Check-out is at noon.

Where is Metropolitan Hotel Dubai located?

This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Umm Suqeim Beach, Burj Al Arab and Mall of the Emirates. Souk Madinat Jumeirah and Wild Wadi Water Park are also within 3 mi (5 km). Equiti Station is 14 minutes by foot.

Metropolitan Hotel Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 391 reviews" "
Rating 8 - Good. 146 out of 391 reviews" "
Rating 6 - Okay. 27 out of 391 reviews" "
Rating 4 - Poor. 18 out of 391 reviews" "
Rating 2 - Terrible. 14 out of 391 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 7 nights in Feb 2024

2/10 Terrible

Adil

Business traveler
Due to flight changes my stay was reduced by 1 day. Hotel refusing to credit 1 day of stay although Expedia called & emailed several tmes informing regarding the changes. Same thing hapoended to another colleague.
Stayed 4 nights in Jan 2024

4/10 Poor

Craig

They have a spray and odor in the hallways … they didn’t know about VIP perks .. not the best area in the middle of traffic
Stayed 1 night in Jan 2024

8/10 Good

Nawaf

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Zuhair

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Raed, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Niranjan

Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Business trip. I have stayed many times before Covid and like the hotel. My only feedback, the hotel needs to be more flexible and offer late check outs. Many flights in Dubai depart late in the evenings. This would be very customer focused approach.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mayada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Stay in the sectionaway from nightclub
I stayed at this hotel because of its location which is close to my Busineee meetings. I was checked in by Kamal at the front desk . Kamal was very professional ,friendly and offered me a room upgrade . Everything was okay , until I. And back to the hotel after the midnight and noticed that the loud music from the night club in the ground floor was way too noisy and I will not be able to sleep. I called the front desk and the agent apologized and said he will go and talk to the club management to reduce the music volume , but the music was on until 3:00 am and I couldn’t sleep that night until 4:15 am . I like this hotel and would probably stay there again, but definitely I will request to stay in the other side of the hotel away from the night club noise. Again a special thank you to Kamal from the front desk for his exceptional customer care service .
Stayed 1 night in Oct 2023