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One&Only The Palm

Photo gallery for One&Only The Palm

Featured Image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas

Overview of One&Only The Palm

One&Only The Palm

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Dubai, Palm Island, The West Crescent, PO Box 114843

Explore the area

  • Popular LocationSkydive Dubai17 min drive
  • Popular LocationJumeirah Beach17 min drive
  • Popular LocationAin Dubai18 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive

Choose dates to view prices

About this area

Dubai

One&Only The Palm is located in Palm Jumeirah, a neighborhood in Dubai, and is near a metro station and on a private beach. Aquaventure and The View at The Palm are local attractions and those in the mood for shopping can visit The Pointe and Nakheel Mall. Traveling with kids? Consider Sheikh Zayed Road, or check out an event or a game at Jebel Ali Race Course. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Skydive Dubai - 17 min drive
  • Jumeirah Beach - 17 min drive
  • Ain Dubai - 18 min drive
  • Bluewaters Island - 18 min drive
  • The Walk - 19 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 10 min drive
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • Zest – Poolside restaurant with a bar. Kids' menu available.
  • Stay by Yannick Alleno – Fine-dining restaurant with a bar. Serves dinner on select days. Reservations required.
  • 101 – Beachfront restaurant with a bar. Serves lunch and dinner. Kids' menu available.

About this property

One&Only The Palm

Hotel with private beach, full-service spa
Catch some rays on One&Only The Palm's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 94 individually decorated rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include furnished balconies or patios, 24-hour room service, and flat-screen TVs.
One&Only The Palm offers 94 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One and Only Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 6 km
  • Free shopping center shuttle
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Free full breakfast available daily
  • 2 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Basketball
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Italian
  • Russian

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 110 out of 120 reviews
5 - Excellent 92%
Rating 4 - Good. 10 out of 120 reviews
4 - Good 8%
Rating 3 - Okay. 0 out of 120 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 120 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 120 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

5/5 Excellent

Stayed 5 nights in Dec 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful resort, with a really private, luxury feel. Given current circumstances, felt really safe and staff were taking social distancing measures seriously.
Stayed 9 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, I've checkin for this booking. Great Service!!!
Stayed 1 night in Jul 2020