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「Good 」

「Reception staff were hospitable and pleasant. Restaurant staff seemed to lack hospitality training and were not customer focused, preferring to look at their phones and told us to get our own wine from the bar. Our room smelt musty but was OK when windows & doors were open. A tea bag and milk would have been appreciated. Room itself was large and comfortable and the scenery was stunning.」

「Peaceful cottage with amazing mountain views spoilt by appalling check in from a rude and unapologetic management team. Thankfully access to the property , check in and check out was facilitated by Tommy from Kiara lodge 」

「View from the hotel is stunning」

「Our place was clean and the staff super friendly」

「I never got in the plane, because I never got my boarding pass. Worst t experience ever. I don’t ever want to deal with that 」

「The rooms are okay and they are perfect for the price. However, the host did not tell us we would be sharing the house with other guests abs this caused a startle with those we found in the house already. The gyser was not working and this was on a 9degree Celsius weather where we had to take a night and morning cold shower. Supper was a disaster: upon arriving at 7pm, we were told there’s no food as they had hosted a group of people earlier and couldn’t cater for us. We managed to get...