Peaceful cottage with amazing mountain views spoilt by appalling check in from a rude and unapologetic management team. Thankfully access to the property , check in and check out was facilitated by Tommy from Kiara lodge
宿泊されたお客様
2019 年 11 月に 1 泊滞在
2/10 (非常に不満)
Lephallo
2017 年 8 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The reception was extremely poor, we waited for an hour at the gate for someone to open for us. we spent around R200.00 airtime calling the office and the Officer we were given his number. finally someone who came to our rescue just passed us at the without an apology. we were so unhappy and decided to go to other hotel.