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「I arrived and let them know for check in. Although room check in was at 3, it wasn’t ready until 330. Afterwards, the WiFi in the hotel wasn’t working during the duration of our stay and the water in the room was not hot. The room was very clean and the pool had a nice view. Breakfast was good. 」

「Best experience ever 」

「Very good」

「Excelente servicio y atencion. Muy gentiles en todo」

「This is our second stay at Hacienda Cucuyo. It is such a hidden gem overlooking Samaná Bay. It has a limited occupancy which makes it perfect for a retreat style stay. It is quiet, comfortable, and very connected experience. Daniela is an absolutely terrific hostess! She welcomed us warmly and is the perfect host as is Victor and the rest of the staff. Our only complaint was the tiny ants that showed up in our luggage and bed on the first night do to our ground level apartment and the rain the...

「The hotel has the potential to be a best in class place. The infrastructure is there but staff should be better trained. There was no water from 3-5 PM in our rooms for 2 days and the person checking us in AT 3:00 should have informed us of that. Instead there is a little note on the table easily missed and we didn’t see until we tried to use the restroom in the room. The restaurant randomly closes on particular days and when I asked why they said they didn’t know. Pretty property and the...

「Staff was very attentive to any issues..plus great breakfast everyday! View from balconies was amazing. Owner was also very understanding to our senior requests. Thanks 」

「El lugar es excelente. Con un poco más de inversión en la decoración de la habitación y estaría genial」

「Great spot. Hotel is very close to the beach. The beach is awesome. The food and the restaurant is not great, but the hotel is really nice 」

「Amable, cercano, confiable, agradable, tranquilo.」

「I’m giving this hotel two stars mainly because the beachfront location is beautiful and the staff was genuinely friendly. Unfortunately, friendliness does not always translate into good customer service. We stayed for 4 nights and 5 days, and from day one we had ongoing issues with the air conditioning. It broke down at least twice a day—most often after midnight. We called to report the problem at least six times and requested a room change, but although we were repeatedly told it would be...

「Muy buen lugar para vacacionar y los empleados muy amables, totalmente recomendado 」