2/10 (非常に不満)
Craig
出張
2025 年 12 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel just put my son out of his room over a $100 incidental payment and called the police in on sub-freezing temperatures! They kicked him out. He has been staying at this hotel for 6 weeks after being in an accident on his way to relocate to Alabama. I had given the hotel my charge card number when my son first checked in and was told it would not be charged until he checked out. I have extended the room several times and they have not asked for a new card. Tonight they were demanding cash. My son was ready to pay but was told he could not because the police had been called. The police said that if they didn’t want him there he had to leave. I have paid more than $2000 for this room and extended stays. Very poor management at this hotel. I’m asking for a refund!
Craig
2025 年 12 月に 7 泊滞在
