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"The Fortress Balumgala is located in a beautiful and quiet neighbourhood. However, it could be better maintained and managed. Under no circumstances should the guest be charged double the price for dinner because he arrived on a public holiday."

"The Hotel is very large in size and the staff were very pleasant and helpful organising a driver to take us out of the area to visit all the places of interest we would not see otherwise. Kurunegela itself is not geared up for tourism and is more your local town. So there is a need to travel out. The Hotel is tired with the decor and carpets needing to be replaced and an overall update required. The restaurant choices are limited and overall the Hotel and the area does not cater for europeans"